FAQs
Why isn’t app.fractalscan.com working anymore?
5 min
as of 7th august 2025, we’ve retired redirects from app fractalscan com this is part of our ongoing transition to the new hexiosec com domain, following our recent rebrand you’ll now need to access the platform at asm hexiosec com what do i need to do? update your bookmarks and links if you usually visit the platform via app fractalscan com , please update your links to asm hexiosec com update any api integrations if you use the api, you’ll need to make two updates change your base url from app fractalscan com/api to asm hexiosec com/api update your request headers to use header x hexiosec api key your token curl example curl x get "https //asm hexiosec com/api/auth" \\ h "accept application/json" \\ h "x hexiosec api key your token" instead of header x fractalscan api key your token curl example curl x get "https //app fractalscan com/api/auth" \\ h "accept application/json" \\ h "x fractalscan api key your token" will anything else change? no other action is needed—your account, data, and tokens remain the same the domain and api key header name are the only changes for background on why we’re making this update, check out our rebrand announcement if you need any help updating your integrations, get in touch from within the app or at support\@hexiosec com mailto\ support\@hexiosec com and we’ll be happy to assist this faq also answers why can't i access app fractalscan com? what happened to the fractalscan app? my api calls to app fractalscan com are failing why is x fractalscan api key not working?