FAQs

I've accepted an invite, why can't I see anything?

1min

When you accept an invite to an organisation in Hexiosec ASM, you will be prompted to create an account. The person who invited you (the owner or an admin within the organisation), will also need to set your permissions within the organisation and within each group of scans that you need access to - if you want to find out more about this, take a look at organisation and group roles.

If you don't see any scan groups when you have created your account, the person inviting you may not yet have completed setting-up your role; please contact them to ask for your account set-up to be completed. If you have been invited as an admin, you can add yourself to the scan groups you need access to, see managing group roles.

If you are still having issues, please contact the support team via the question mark icon on the top right of the screen in the app, or by emailing [email protected].