FAQs

Why is my IP's geographic location not showing, or incorrect?

1min

The scan overview and map pagewill display the published geographic location of the IP addresses that were found in the scan. If the IP address location is missing or incorrect, it may be due to one of the following reasons:

  • Only IP addresses that are in-scope will be displayed.
  • Your services may be hosted behind cloud services, e.g. Cloudflare, and the IPs directly hosting your services may not be discovered by ASM. Depending on the cloud hosting we may not find the locations of these IPs, when this happens, the map may be sparse or even blank.
  • The data source used by Hexiosec ASM may be out of date.