Transfer User Guides

Managing an active transfer

4min
amend transfer settings the transfer expiry time and maximum views settings can be updated on the transfer page via the outbox, allowing them to be amended them after the link has been sent note that this can only be done in the same device and browser that was used to create the transfer verify the download if the verify recipient option has been used, the transfer can be verified by the sender and allows them to check that the downloaded content is as expected; it does not affect their download limit this option can be accessed via the arrow next to the recycle bin for the transfer in the outbox clicking on 'next' will step through the download process in the same way as the recipient would, with the files saved to the senders device transfer completed when the recipient has downloaded the file or message it will show under the transfer history if the download required verification then it will show the email address of the person that opened it the sender will also receive an email to confirm that the recipient has has downloaded the file an email is only sent for the first time the file is downloaded, unless recipient verification is enabled transfer history the transfer history can be viewed on the transfer page, accessed via the link from the outbox it will show when the recipient downloaded the transfer, as well as any verification downloads actioned by the sender the box shows the date of the event, the event (transfer created and content download are shown in the example), the email address that downloaded it and their approximate location