---
title: Contacting Support
slug: asm/contacting-support
docTags: 
createdAt: 2024-09-06T09:28:05.088Z
---

You can contact our support team using the in-app help icon on the top right of the screen, or by emailing [support@hexiosec.com](mailto\:support@hexiosec.com).

Our support team is available during normal business hours in the UK of 9:00am to 5:00pm from Monday to Friday, excluding UK public holidays.

For any support requests made outside of these hours, please expect a response once business hours resume.  We will endeavour to respond to all support requests within 1 working day.